Difference between revisions of "FAQ"

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== Is it able to handle the charges for extra bed?==
 
== Is it able to handle the charges for extra bed?==
 
* Not at the moment.
 
* Not at the moment.
 +
 +
== Why there is no print option in your app?==
 +
* Our intention is to help to reduce the paper consumption. If someone need the information, you may send them through email.

Revision as of 07:12, 31 December 2014


Is it possible to pull out the details of guest of a particular room?

  • This featured is not available at the moment.

Where and how to keep track of the room status (occupied, dirty, vacant, etc)?

  • This feature is not available at the moment.

Can I key in 30 nights in a booking?

  • Currently the system is able to handle a maximum of 10 nights only for booking.

How to undo check-in, check-out, cancellation or no-show?

  • The "undo check-in" option will appear after you have checked in the guest. This can be done by calling out the booking details and tab "Undo" option.

How to include breakfast, lunch, dinner?

  • This featured is not available at the moment.

Is it possible to email confirmation and charges to the guest?

  • Yes. Open the booking details and tab "Email" option.
  • Note: the booking must be saved first before you see the email option.

How to search booking history?

  • For regular guests, open their guest profile and tab "History" button.
  • For walk-in guests, this featured is not available at the moment. The only way is to view the reservation list for the selected day.

Is it possible to view daily occupancy for the given month?

  • Currently, 7 days of occupancy report can be generated.

Is the app able to print a list of guest names who have paid for breakfast?

  • This featured is not available at the moment.

Can I set the room charges?

  • In the current version, the app allows you to have three net charges and it is not able to handle tax. It can be set in the Room Type setup screen. Once you have keyed in three different charges, you will be able to select it when you are assigning the room to the guest.

Is it able to handle redeem voucher/coupon?

  • Not at the moment.

Is it able to handle no-show charge?

  • Not at the moment.

Is it able to handle the charges for extra bed?

  • Not at the moment.

Why there is no print option in your app?

  • Our intention is to help to reduce the paper consumption. If someone need the information, you may send them through email.